And the opportunity for your company?
What’s the cost of employee turnover?
In human service agencies, employee turnover almost seems to come with the territory. Turnover rates of 40%, 50%, 60% and even higher are the norm, which leads many leaders to conclude it is just part of doing business.
But, it costs as much as $5,000 or more to selection, onboarding, train, and supervise new front-line staff in human service agencies. And for senior level employees, costs skyrockets to the tens and even hundreds of thousands of dollars.
Turnover also impacts service quality, and your ability to provide your life-changing services.
We believe this doesn’t have to be just a part of doing business, but instead is an opportunity to build a more effective organization.